Career growth at Entain is great, just ask Liezl who works in Manila

Meet Liezl who is thriving in her exciting work for Entain in Manila.

Her versatile skillset was evident from the start. After joining Entain as a Chat Host, she transitioned to a strategic Human Resources Administration role the following year.

Liezl now works as a People Services Team Lead and is thoroughly enjoying her rewarding position.

"As a pioneer in shared services in Manila, I successfully transitioned from Senior People and Payroll Coordinator to Team Lead in a mere seven months. This rapid advancement reflects my ability to drive innovation and lead high-performing teams," explains Liezl.

How does Liezl's role contribute to Entain's bigger picture?

"If a business focuses on customer experience and growth, then our team focuses on employee experience," says Liezl. "We're establishing an environment where our people feel welcome and valued. We work to make sure that we understand and resolve any employee concerns by acknowledging their situation and helping them with the best possible resolution and experience. Our actions can really leave a positive footprint, so it's our responsibility to provide an excellent experience for our people."

What does Liezl like most about her role and why's it a great fit?

Liezl enjoys the fact that she is empowered to contribute to continuous improvement within Entain.

"Working in the Customer Service industry for more than five years, I understand the importance of providing excellent experience," says Liezl. "To execute this, we have brilliant leaders who are very open to change and who support you with your goals, this enables us to grow and develop our talents."

What are some of Liezl's core skills, experience and qualities?

Liezl has an impressive ability to connect with people. She is well regarded by her colleagues and is always respectful and support to her peers.

Entain is a fabulous company to work for

Entain champions diversity and inclusion, providing equal opportunities that enable its people to fully discover their true talent.

"As a member of the Women@Entain network, I've seen how leaders and support members inspire women like me. Coming from a customer service background, I never imagined myself in the People Team. Entain, however, recognizsed my potential and provided me with the opportunity to explore new horizons. Through mentorship and guidance from leaders, I've not only developed my existing skills but also acquired new ones, propelling my career forward." says Liezl. "Entain also provides excellent support regarding our well-being. We have different platforms and ways to support anyone who needs help, and I really value the wellbeing community that has been built within Entain."

When asked what advice she has for further women who may be considering researching Entain's jobs and joining the company, Liezl says: "Don't think, just do it!"