Work with Entain in an exciting Retail Customer Service role

Looking to join top employer Entain?

What kind of work would you be doing for the company if you joined in a Retail Customer Service role?

Entain looks to hire talented people who enjoy sports or have a passion for delivering great customer service. These type of candidates generally enjoy forming positive relationships and can communicate effectively, as well as being self-motivated, proactive, and having the ability to deal with challenging situations in a calm and professional manner.

As an Entain Retail Customer Service Manager, colleagues are an integral part of the Entain family, delivering top customer service and driving standards on a daily basis.

Actively contributing to Entain's team

In Entain's exciting, dynamic betting shops no two days are the same and a role within Retail Customer Service means having the chance to contribute to a team that wins together and does what’s right by Entain's customers.

Liaising with customers and building a rapport is key.

Working in Entain's retail customer service sees a wide range of tasks including aspects like:

delivering outstanding customer service
processing customer transactions including cash handling
helping demonstrate Entain's products
handling customer issues with great empathy and problem-solving skills
working towards defined targets and goals
maintaining high standards
and much more

Entain offers great benefits

Entain knows its people like a great starting package and plenty of support to inspire their peak performance.

By joining Entain, a competitive salary is just the beginning.

Some of Entain's great benefits include:

optional overtime subject to availability
pension scheme and annual ShareSave
discounts with hundreds of retailers through Entain Deals
healthcare and wellbeing support
development opportunities

Joining an inclusive and supportive community

Entain does what's right. It's one of the company's core values and that's why Entain is taking the lead when it comes to creating a diverse, equitable and inclusive future, for its people, and the wider global sports betting and gaming sector. Entain's ambition is to ensure its people across the globe feel valued, respected, and their individuality celebrated.

Joining Entain means joining a winning team of talented people and being a part of an inclusive and supporting community where everyone is celebrated for being themselves.