Capgemini knows that artificial intelligence (AI) has become more prominent, with both public and private sector organisations continuing their investment in data and AI.

The cost of living crisis, climate change and public sector spending cuts will be the main concerns for organisations and consumers alike. The many ways in which data and analytics can help organisations achieve efficiency savings, become more sustainable and deliver growth will be a huge focus, paving the way for AI’s growth in the year ahead.

Capgemini UK's AI and Analytics Team Lead, Joanne Peplow discusses the top trends expected to hit the world of artificial intelligence in the year ahead.

Joanne advises clients across multiple sectors on how to unlock value from their data using AI and Analytics solutions. Joanne is also a strong supporter of women in data and technology.

Data and AI become more significant in end users’ everyday lives

Through the proliferation of data being shared between consumers and organisations, Joanne predicts that AI will, generally, play a more important role in users’ day-to-day lives.

"For instance, over the coming year, we could see data and AI helping people to make financial and/or sustainable lifestyle decisions, such as adapting their energy use through the monitoring of their smart meters or choosing more sustainable products based on the data shared about products and their supply chains," says Joanne.

Joanne also predicts that both consumers and organisations will be demanding to understand where data has come from, how it has been treated, and how AI and Analytics solutions have come to the conclusions and recommendations that are being modelled. This will call for a greater demand for explainability and transparency in AI.

Bigger use of data to optimise supply chains

Joanne suspects that there will be a greater focus on how AI can help advance the entire supply chain, from source to logistics and all the way through to the final mile, across both Business-to-Business (B2B) and Business-to-Consumer (B2C).

"Sustainability will play a big part in this narrative too, with organisations questioning whether they’re moving products, parts or materials sustainably, and ensuring their partners are also making the most sustainable decisions," explains Joanne.

Read the full Capgemini article and learn more about Joanne's predictions for the AI space.

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